Conditions d’utilisation

Effective Date: February 1, 2026

Welcome to Shainatown Studio. By accessing or purchasing from our website (https://shainatownstudio.com), you agree to be bound by the following Terms of Service. Please read them carefully before using our site or placing an order.

1. Business Information

Shainatown Studio operates as a sole proprietorship. All transactions made through this site are between the customer and Shainatown Studio.

2. Use of the Website

You are welcome to browse and make purchases through our website regardless of age. However, by placing an order, you confirm that you are authorized to use the payment method provided.

3. Products & Orders

All products listed on our website are final sale. We do not accept cancellations once an order has been placed.
Shainatown Studio reserves the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, incorrect pricing, or product availability.

4. Pricing & Payments

All prices are listed in [insert currency, e.g., CAD] and are subject to change without notice.
We currently accept payments via PayPal only.
Applicable taxes are included or calculated at checkout based on your shipping location.

5. Shipping

We currently ship within Canada using Canada Post. Processing time is 2 to 5 business days. For full shipping information, including delivery times and tracking, please refer to our Shipping Policy.

6. Refunds & Returns

We do not accept returns or exchanges due to change of mind. However, if your item arrives damaged or defective, please contact us within 30 days of receiving your order and we will offer a replacement or refund depending on the situation. For more details, refer to our Refund and Returns Policy.

7. User Conduct

You agree not to misuse this website or engage in any unlawful, harmful, or abusive activity, including:

Attempting to gain unauthorized access to our systems
Uploading or transmitting malicious code
Using the website for fraudulent purposes
Scraping or copying content without permission

We reserve the right to terminate access or refuse service to anyone who violates these terms.

8. Intellectual Property

All artwork, designs, logos, graphics, and written content on this website are the intellectual property of Shainatown Studio. You may not copy, reproduce, distribute, or use any content without our express written permission.

9. Limitation of Liability

We reserve the right to evaluate liability on a case-by-case basis and provide support or refunds at our own discretion. We are not liable for indirect damages, misuse of our products, or circumstances beyond our control.

10. Third-Party Services

Our website may use or link to third-party services such as PayPal, Google Analytics, or web hosting providers. Shainatown Studio is not responsible for the practices, errors, or issues caused by these external platforms. For more on how your data is collected and used, please visit our Privacy Policy.

11. Changes to These Terms

Shainatown Studio reserves the right to update or change these Terms of Service at any time. Updates will be reflected on this page with a new “Effective Date.” Your continued use of the site constitutes agreement to the revised terms.